We will analyze your current IT environment to gain in-depth knowledge of your technical and financial objectives, identifying initiatives to provide cost reductions and service enhancements. This includes creating both a current state “blueprint” for each location as well as a recommended future state topology designed to minimize costs and identify opportunities for enhanced connectivity and service. Detailed analysis will include a listing of the best opportunities for savings, vendor analysis, offering pricing/plan comparisons, and implementation recommendations including timelines and resource requirements (if any). Access methods, security policies, redundancy functionality, service level commitments, and pricing parameters will be included. To adequately perform this activity, GT Partners will require access to current costs, contracts, and any other related documentation as needed to ascertain current vendor services, features, and costs.
With the requirements identified, GT Partners will create a technical design outlining alternative solutions including pros/cons of each solution, pricing options, service level commitments, and contractual obligations. Detailed analysis will be documented in order to provide a sufficient level of understanding of the differences in service offerings, networking capabilities, and specific level of service levels anticipated from each provider. It is here that GT Partners provides you with unrivaled expertise through our ability to separate a vendor’s “sales pitch” from their actual capabilities and deliver to you the absolute best deal possible. At this point, all the information needed to make a solution decision will be in your hands. GT Partners will assist you in making that decision but at the end of the day, the final decision will be yours.
Once your decision is made, GT Partners will oversee timely implementation of the selected solution ensuring minimal impact to your company’s operations. We will coordinate and manage the vendors through all aspects of configuration, testing, and going “live”. We will also document all agreed upon service level agreements to ensure the carrier(s) deliver services according to their contractual obligations.
Ongoing management is critical to the effectiveness of your IT communications plan and will determine return on investment. Not only is it important to design and implement the best solution, it is critical to determine the level of proactive management needed to insure reliability, efficiency, and scalability. Once implemented GT Partners optional on-going vendor management services provides you with a single point of contact for all your company’s telecommunications maintenance issues. We provide you unlimited access to GT Partners specialists whenever service or vendor issues arise and take ownership for their timely resolution. As new solutions emerge in the market, GT Partners will bring these to your company for evaluation and “fit” with current plans.